Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, maintain and protect the personal information you provide while using our website, submitting an inquiry, creating an account, or requesting rental services from us.

2. Information We Collect

We may collect personal information such as your full name, phone number, email address, delivery address, city, pincode, identity verification details, and any information you provide through forms, inquiries or booking requests.

We may also collect technical information such as IP address, browser type, device information, pages visited and general website usage data.

3. How We Collect Information

Information may be collected when you fill out contact forms, submit booking requests, communicate with us by phone or WhatsApp, upload KYC documents, browse our website, or interact with our services and website features.

4. How We Use Your Information

We use your information to respond to inquiries, process rental requests, verify customer identity, arrange delivery and installation, provide customer support, manage renewals and returns, improve our services, and communicate important updates related to bookings or website usage.

5. KYC and Verification Data

For selected services, we may request identity and address verification documents such as Aadhaar card, PAN card or other proof required for order approval. These documents are used only for verification, fraud prevention and service processing purposes.

6. Cookies and Usage Data

Our website may use cookies or similar technologies to improve browsing experience, remember preferences, analyze traffic and understand how users interact with pages and services. You can control cookie settings through your browser preferences.

7. Sharing of Information

We do not sell your personal information. We may share data only when necessary for business operations, such as delivery coordination, service support, payment processing, technical website support, legal compliance or fraud prevention.

Any sharing is limited to what is reasonably required for service fulfillment or legal obligations.

8. Data Security

We take reasonable technical and organizational steps to protect your information against unauthorized access, misuse, disclosure, loss or alteration. However, no method of online transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to fulfill inquiry handling, booking processing, customer support, legal, accounting, operational and security purposes, or as required under applicable laws and business policies.

10. Your Rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate data, deletion of certain records, or clarification about how your information is being used. You may contact us using the details provided below for such requests.

11. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, maps, social platforms or communication services. We are not responsible for the privacy practices or content of third-party websites or tools.

12. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from minors without appropriate legal basis or guardian involvement where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect service updates, website improvements, legal requirements or operational changes. Any updated version will be posted on this page with revised content where applicable.

14. Contact Information

Phone: +91 99999 99999

Email: info@example.com

Address: Delhi NCR, India